🤔 Quick question: When that new AI tool hits your inbox, are you the first to test it out, or do you wait for the dust to settle?
Your answer reveals more than you might think about your role in HR's AI revolution.
👨✈️ 👩✈️ The New Divide: Pilots vs Passengers
BetterUp's latest report has captured something fascinating: in our AI-enabled workforce, you're either a "Pilot" actively charting the course or a "Passenger" along for the ride.
If you're reading this newsletter, you're likely a Pilot yourself! The question is: how will you help others switch seats?
💡 The Bain Revelation
Sometimes the best insights aren't where you expect them. When I first read Bain's analysis, I was hunting for hard data and ROI statistics. What I found instead was something more valuable: a blueprint for transformation. Their six shifts for HR aren't just changes – they're a roadmap:
- From manual to AI-augmented operations
- From standardized to personalized experiences
- From reactive to predictive talent management
- From siloed to integrated data
- From traditional to AI-enabled skills
- From administrative to strategic focus
🎯 Humans First, AI Second
Hemsley Fraser's CEO puts it perfectly: as AI handles the routine, we must master the irreplaceable. Think emotional intelligence, strategic thinking, and ethical decision-making. Meanwhile, Kevin Cox, former CHRO of GE (amongst others), offers a refreshing "take a deep breath" perspective. His point? AI is just one piece of a bigger puzzle – the real story is how work itself is evolving.
🤖 The Trust Paradox
Here's what should keep us thinking: Josh Bersin's research shows employees increasingly trust AI more than HR for certain decisions.
As Pilots in this revolution, that's not just a wake-up call – it's our next challenge to solve.
Join the AI-Driven HR Revolution
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Sam